Tech:Incidents/2014-06-12
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A missed payment resulted in Prod4 being temporarily suspended.
Timeline
- 05:26 BST - Pingdom reports orain down
- 06:06 BST - RamNode has suspended prod4 again reports JL via email
- 07:46 BST - Addshore facepalms via email
- 20:15 BST - Paid and all back up.
In Hindsight
- "As Labster's pointed out several times, we need redundancy not Single Point of Failures though I'll leave that for you to deal with :)"
Action taken
- John has been granted access to the main RamNode account and methods to gain access to the PayPal account when necessary.